Logo Pasaia

Virtual office

Pasaia Port Authority

Official office time and date : 25/06/2019 8:44

The date and time are synchronised with the ROA [Spanish Navy Observatory]

Privacy policy and personal data protection


The Pasaia Port Authority, with business address at Recinto Portuario s/n 20110, Pasaia - Gipuzkoa (Spain). The company may be contacted with regard to any matters related to this website.


All the trademarks, domain names and other intellectual property rights are owned by the Pasaia Port Authority such that no content therein may be transferred, copied, reproduced, published, downloaded, sent, transmitted, distributed or used in any way, except for the use of the website and its contents in accordance with their purpose. Action in contrary to the above will violate the author's rights and other ownership rights held by the company. The modification and use of the contents for purposes other than those allowed here is a violation of the author's rights and other intellectual ownership rights held by the Pasaia Port Authority. For the purposes of these terms and conditions, use of the contents referred to herein is prohibited in any other website or computer network.


These terms and conditions shall govern to the extent that they shall remain unalterable in the virtual office, and the Pasaia Port Authority reserves the right to alter, modify or delete them at any time, providing those changes are shown in the virtual office itself.


The main purpose of the Pasaia Port Authority virtual office is to respond to the Law 11/2007 on citizens' electronic access to public services. The Pasaia Port Authority assumes the legal obligations on the subject of personal data protection, particularly with regard to:

  1. the existence of personal data files and treatment.
  2. the purpose of data collection.
  3. the recipients of the information.
  4. the obligatory or optional nature of the questions we ask.
  5. the consequences of obtaining data or a refusal to provide data.
  6. the possibility to exercise the rights of access, rectification, cancellation and objection. Said rights can be exercised through the electronic register services in this virtual office.
  7. the identity and address of the person in charge of data treatment or, where applicable, their representative.

To this effect, the user is informed that: in accordance with the provisions laid down in the [Spanish] Organic Law 15/1999 of 13 December, personal data obtained in this document shall be kept on a file by the name of "REGISTER", for which the PASAIA PORT AUTHORITY, with address at Recinto Portuario s/n 20110 PASAIA (Spain) is responsible. The purpose of this file is to manage the input and output register information, of which the Spanish Data Protection Agency has been notified and which has the necessary security measures to guarantee the data's complete security.

We would remind you that you have the possibility to access the data provided, as well as to request, where applicable, rectification, objection or cancellation, in the terms established by the aforementioned law, by sending a written letter to the PASAIA PORT AUTHORITY at the given address or to app@puertopasajes.net with the following details: name and surname, address for notification purposes, photocopy of your DNI/Passport/ID, the specific nature of the request, date, signature of the interested party and the name of the file in question.

Except where indicated otherwise, the data collected on the forms is necessary and compulsory to be able to use the services offered in the virtual office. The Pasaia Port Authority cannot carry out any procedures in which the compulsory data has not been provided.

You must fill in all forms with true, accurate and complete details, and you shall be accountable for any damages resulting from faulty completion through false, inaccurate, incomplete or outdated information.

The Pasaia Port Authority undertakes to adopt the level of personal data protection security required by current legislation, setting up the necessary technical and organisational measures to this effect to protect against loss, improper use, alteration, unauthorised access and any other possible risks.

The Pasaia Port Authority also undertakes to comply with the duty of secrecy established in current legislation with regard to the data contained in the computerised file.

The Pasaia Port Authority informs that it is the owner of, and responsible for the file, without prejudice to the fact that it may entrust the file's treatment management to a third party, to which the users give their express consent.

With regard to the use of cookies, the Pasaia Port Authority informs the user that when browsing through the different screens and pages of this virtual office, cookies are used, the purpose of which is to offer a personalised service, as well as providing information on the date and time of the visit, measuring certain parameters regarding traffic within the virtual office itself, and calculating the number of visits, which enables the Pasaia Port Authority to inform, focus and readjust the services it offers more effectively. The cookies used are stored on the user's hard drive but they do not enable the data contained therein to be read, nor the cookie files created by other providers. The cookies used are not invasive or harmful, and they may be deactivated by means of the corresponding option installed in the browser.

This portal contains links to third party websites that may be considered of interest to users. Notwithstanding, the Pasaia Port Authority accepts no responsibility whatsoever related to, or derived from the connection or content of, those links.

© 2011 Port of Pasaia. Edificio Trasatlántico s/n. 20110 Pasaia. Gipuzkoa (Spain) | Telephone numbers: 943 35 18 44 / 943 35 18 49 | Fax 943 35 25 80

Customer services: 943 35 18 44